Provider support services


    1. Provider support services

Last revised: 06 Feb 2026

Provider support services

RACGP CPD Program Coordinators act as relationship managers and provide advice, support and information about RACGP resources and services, guiding CPD providers and CPD representatives. The amount of time available varies upon requirements and workloads.

RACGP CPD Program Officers are also available to provide advice and support on operational issues and CPD provider/CPD representative administration requirements.

Ongoing quality assurance (QAA) and review of activities will occur as per the RACGP CPD quality assurance and compliance framework, and the CPD representative must maintain RACGP CPD Activity Standards throughout the contract period to maintain their qualification (Figure 3).

Figure 3. Quality assurance assessment (QAA) process

For more information refer to Appendix 9: CPD quality assurance and compliance framework for providers.

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