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Do you have a complaint?

Last updated 19 January 2024

Lodge a complaint

Section A: Background

Have you read the RACGP Complaints Policy? :
The RACGP recommends that you read the policy prior to making a formal complaint.
Have you made this complaint under another policy or process? :
If yes then which process? (please tick as many as apply)
Has this process been finalised?:
If yes, please advise the outcome of the process.

Section B: Personal Details

Do you wish to make an anonymous complaint? :

You may make an anonymous complaint through the use of a pseudonym or an anonymised email address.

Please note however that if you wish to make an anonymous complaint with no contact details, although your anonymity will be preserved and respected, it may not be possible to act on the complaint, inform you of the complaint’s outcome, nor obtain further information to resolve the complaint.

Please indicate which group you belong to:

Please tick as many as apply

Section C: Complaint Details

What is your complaint about?:

Please tick as many as apply

Please describe in detail all relevant circumstances of the complaint including where and when the conduct complained about occurred, any RACGP staff member or contractor responsible and against whom you are complaining, why you are making the complaint and what the key issue is.

Please describe what outcome you are seeking from proceeding with the complaint:

Please tick as many as apply