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Using email in general practice


Secure use of email in general practice

Using email in general practice
Email is one of the most prevalent and convenient forms of communication. GPs and general practices often receive requests from patients, other clinicians and third parties to send health information via email.

As all health information is sensitive by nature, all communication of health information, including via electronic means, must adequately protect the patient’s privacy. GPs, patients, and other healthcare providers may not always appreciate the risks associated with using standard unencrypted emails in the healthcare environment.

The RACGP has developed the Using email in general practice fact sheet to provide information for general practices about using email to communicate health information with patients, health organisations, and third parties, and to support practices to make an informed decision whether to use email at their practice.

Provided under licence

This resource is provided under licence by the RACGP. Full terms are available on the licence terms page.
In summary, you must not edit or adapt it or use it for any   commercial purposes.
You must also acknowledge the RACGP as the owner.


Related documents

Using email in general practice (PDF 671 KB)