Standards for general practices

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Standards for general practices (5th edition)
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Last revised: 24 Feb 2023

Introduction to the Standards

The RACGP’s Standards for general practices (5th edition): A benchmark for quality care and risk management in Australian general practices.


Core Module

Core Standard 1 - Communication and patient participation

Our practice provides timely and accurate communications that are patient-centred.

See criteria


Core Standard 2 - Rights and needs of patients

Our practice respects the rights and needs of patients.

See criteria


Core Standard 3 - Practice governance and management

Our practice has integrated governance and management systems that maintain and improve the quality of care provided to patients.

See criteria


Core Standard 4 - Health promotion and preventive activities

Our practice provides health promotion and preventive services that are based on patient need and best available evidence.

See criteria


Core Standard 5 - Clinical management of health issues

Our practice provides care that is relevant to the patient and consistent with best available evidence.

See criteria


Core Standard 6 - Information management

Our practice has an effective system for managing patient information.

See criteria


Core Standard 7 - Content of patient health records

Our patient health records contain an accurate and comprehensive record of all interactions with our patients.

See criteria


Core Standard 8 - Education and training of non-clinical staff

Our non-clinical staff are appropriately qualified and trained to perform their role.

See criteria


Quality improvement module


QI Standard 1 - Quality improvement

Our practice undertakes quality improvement activities to support the quality of care provided to our patients.

See criteria


QI Standard 2 - Clinical indicators

Our practice records and uses patient data to support quality improvement activities.

See criteria


QI Standard 3 - Clinical risk management

Our practice has clinical risk management systems to improve the safety and quality of our patient care.

See criteria


General practice module


GP Standard 1 - Access to care

Our practice provides timely care and advice.

See criteria


GP Standard 2 - Comprehensive care

Our practice provides comprehensive care to our patients.

See criteria


GP Standard 3 - Qualifications of our clinical team

Our practice team is appropriately qualified and trained to perform their role.

See criteria


GP Standard 4 - Reducing the risk of infection

Our practice has systems that reduce the risk of infections.

See criteria


GP Standard 5 - The medical practice

Our practice’s facilities and medical equipment are appropriate for providing comprehensive patient care.

See criteria


GP Standard 6 - Vaccine potency

Our practice maintains the potency of vaccines.

See criteria


Glossary


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