×
We're aware of a cyber security incident affecting the electronic prescriptions provider MediSecure. The eRX Script Exchange (eRX) and the National Prescription Delivery Service (NPDS) continue to operate as usual and have not been impacted. Find out more and read our statement here.

Standards for general practices

Table of contents

    1. Table of contents

Last revised: 24 Feb 2023

Introduction to the Standards

The RACGP’s Standards for general practices (5th edition): A benchmark for quality care and risk management in Australian general practices.


Core Module

Core Standard 1 - Communication and patient participation

Our practice provides timely and accurate communications that are patient-centred.

See criteria


Core Standard 2 - Rights and needs of patients

Our practice respects the rights and needs of patients.

See criteria


Core Standard 3 - Practice governance and management

Our practice has integrated governance and management systems that maintain and improve the quality of care provided to patients.

See criteria


Core Standard 4 - Health promotion and preventive activities

Our practice provides health promotion and preventive services that are based on patient need and best available evidence.

See criteria


Core Standard 5 - Clinical management of health issues

Our practice provides care that is relevant to the patient and consistent with best available evidence.

See criteria


Core Standard 6 - Information management

Our practice has an effective system for managing patient information.

See criteria


Core Standard 7 - Content of patient health records

Our patient health records contain an accurate and comprehensive record of all interactions with our patients.

See criteria


Core Standard 8 - Education and training of non-clinical staff

Our non-clinical staff are appropriately qualified and trained to perform their role.

See criteria


Quality improvement module


QI Standard 1 - Quality improvement

Our practice undertakes quality improvement activities to support the quality of care provided to our patients.

See criteria


QI Standard 2 - Clinical indicators

Our practice records and uses patient data to support quality improvement activities.

See criteria


QI Standard 3 - Clinical risk management

Our practice has clinical risk management systems to improve the safety and quality of our patient care.

See criteria


General practice module


GP Standard 1 - Access to care

Our practice provides timely care and advice.

See criteria


GP Standard 2 - Comprehensive care

Our practice provides comprehensive care to our patients.

See criteria


GP Standard 3 - Qualifications of our clinical team

Our practice team is appropriately qualified and trained to perform their role.

See criteria


GP Standard 4 - Reducing the risk of infection

Our practice has systems that reduce the risk of infections.

See criteria


GP Standard 5 - The medical practice

Our practice’s facilities and medical equipment are appropriate for providing comprehensive patient care.

See criteria


GP Standard 6 - Vaccine potency

Our practice maintains the potency of vaccines.

See criteria


Glossary


Disclaimer

Advertising