Become a student member today for free and be part of the RACGP community
Live and practise medicine in Australia
RACGP offer courses and events to further develop the knowledge you need to develop your GP career
Discover a world of educational opportunities to support your lifelong learning
Become a provider with the CPD Program and be recognised for the quality education and training you offer GPs
The Abuse and violence: working with our patients in general practice provides the best-available current evidence for GPs
Stay up-to-date with the latest information and resources on the COVID-19 vaccine rollout.
Download the Standards for general practice (5th edition) - a benchmark for quality care and risk management in Australian general practices
Coronavirus (COVID-19) resources for general practitioners
Get Involved!
Advice and guidelines for GPs and practice teams to help protect general practice information systems
Video consultations can provide convenient and accessible healthcare delivery
Read all of the RACGP reports and submissions on various healthcare topics
Read all of the RACGP position statements on various healthcare topics
Join our RACGP Facebook groups
General practice tool kit
Marketing your practice
Last revised: 24 Oct 2019
Online reviews by consumers are the new 'word of mouth' for all kinds of businesses, from restaurants to employers, as well as general practices and medical practitioners.
These reviews can benefit your practice because potential patients might be looking for particular services or a standard of service you provide, and positive reviews can help to promote your business. However, they can also cause professional and ethical issues for practices and GPs because you need to carefully consider how and when you are going to respond, particularly to unfavourable reviews.
RACGP Responding to online reviews factsheet provides information about how to deal with consumers’ online reviews.
Did you know you can now log your CPD with a click of a button?
Advertising
Donate to the RACGP Foundation today and influence the future of general practice