To participate in My Health Record, all healthcare organisations must first register with the Health Identifiers Service (HI Service). The HI Service is a national system for identifying healthcare providers, healthcare organisations and individuals receiving healthcare.
Healthcare organisations will either apply to register as a Seed Organisation (a standalone organisation, such as an independent general practice) or a Network Organisation (a subordinate department/division within a large organisation, such as a general practice with multiple sites). Most general practices would be registered as a Seed Organisation.
To register with the HI Service, your practice will need to nominate:
- a Responsible Officer (RO) who holds authority to act on behalf of your practice in its dealings with the System Operator of My Health Record. A person listed on the Australian Business Register for the business is typically nominated for this role. An organisation can only have one RO nominated in the HI service at a time.
- an Organisation Maintenance Officer (OMO) who holds authority to act on behalf of your practice in its day-to-day administrative dealings with the HI Service and My Health Record. Your practice manager or a senior staff member who is familiar with your practice’s clinical and administrative systems are appropriate fits for this role. Your organisation can nominate multiple OMOs in the HI Service system for the practice.
Steps on how to Register an Organisation with the HI Service (obtain HPI-O) can be found on the Australian Digital Health Agency’s website.
Once you have registered with the HI Service, your practice will receive a unique 16-digit number called a Healthcare Provider Identifier for Organisations (HPI-O).
For more information on managing the responsible officer (RO) and organisation maintenance officers (OMO) details in the Healthcare Identifiers (HI) Service, visit the Services Australia website.