Winter Planning Toolkit modules

Module 5: Providing care for priority populations

Patients with disabilities, including those living in supported accommodation

Last revised: 05 Jun 2023

Patients with disabilities, including those living in supported accommodation

To comply with the Disability Discrimination Act 1992 (amended 2018), you must ensure that people with a disability or impairment can access the practice and its services in ways that maintain their dignity.

The RACGP and the National Disability Insurance Agency (NDIA) have co-designed new resources to help GPs support their patients to access the National Disability Insurance Scheme (NDIS).

A dedicated GP and health professionals page is now available on the NDIS website, including responses to GPs’ most frequently asked questions, along with links to important information about the scheme and access processes.

The co-designed resources include:

The NDIS website also contains links to several other resources which have all been reviewed and endorsed by RACGP GPs. These include a range of practical guides, such as MBS billing scenarios, resources specific to psychosocial disability, multilingual patient information, quick links to NDIS forms, and a video library providing a range of perspectives on the NDIS.


The NDIS website contains the latest information and support on COVID-19 including:

  • COVID-19 accessible resources
  • Distribution of Rapid Antigen Test (RATs) to Supported Independent Living (SIL) providers
  • COVID-19 vaccination
  • State and territory COVID-19 resources
  • Improving ventilation in indoor spaces
  • COVID-19 temporary support measures.

As with all medicines, patients or carers will need to provide informed consent for these medicines to be prescribed/ administered. GPs working with patients with a disability may find it helpful to pre-emptively discuss these medicines with their patients, even if they do not have COVID-19, to determine eligibility criteria and obtain pre-consent for these medicines to be prescribed in the event they test positive for COVID-19. A subsequent discussion is advised at the point at which the patient requires the medicine to confirm the pre-consent is still applicable.

This event attracts CPD points and can be self recorded

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