AOD resource listing

Search A-Z listing of drug terms.

Language and communication

Practical guide for healthcare professionals working with people who use alcohol and other drugs to reduce stigma and improve health outcomes.

Language and communication

Outlines the essential skills required for effective communication with a patient.

Language and communication

Describes how spoken and written language can create stigma and how this affects a person’s experience of care, which in turn can adversely affect health outcomes.

Language and communication

Best-practice guidelines on how to use language to empower patients and reinforce a person-centred approach.

Language and communication

How to reduce stigma around alcohol and drug use in everyday conversations.

Language and communication Patient behaviours

Explores the social phenomenon of stigma and how it impacts people who use alcohol and other drugs - Part 2.

Language and communication Patient behaviours

Explores the social phenomenon of stigma and how it impacts people who use alcohol and other drugs - Part 1.

Language and communication Patient behaviours

Tips and strategies for general practice staff to de-escalate a situation when a patient poses a threat to patients and staff.

Language and communication Patient behaviours

Tips and strategies for general practice staff to manage a person who is in distress.

Language and communication Patient behaviours