The RACGP has been monitoring the emergence of various online platforms being used to deliver on-demand general practice services. On-demand telehealth services generally consist of a website of mobile applications, with consultations being patient-initiated. Depending on the provider and platform used, patients are offered a range of services, including consultations, referrals, prescriptions and medical certificates. The RACGP has developed a position statement on the use of on-demand telehealth services, which accompanies the existing suite of ...