Inside Out is an exclusive new series of videos and messages from RACGP chief executive officer Dr Zena Burgess. Using shareGP, Zena will be interviewing a range of GPs and other experts on various aspects of general practice, as well as sharing her insights and reflections on the inner workings, work in progress, strategy matters and other areas of interest in the RACGP. Log into shareGP and search ‘Zena Burgess’ to read Zena’s first post , watch the Inside Out launch video , and connect with Zena directly. This week’s post addresses rece...