General practice tool kit
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General Practice Business Toolkit
General practice tool kit
Table of contents
Module 1 - Becoming an owner of a general practice
Introduction
First decision – buy or start?
Choosing the type of business structure you want
Starting a new practice
Buying all or some of an existing practice
Your obligations as a business owner
Your business plan
Financial planning
Other business planning
Module 2 - Your practice premises
Deciding on a location
Deciding on premises
Designing your practice
Layout
Furniture and equipment
Clinical equipment
Lighting, heating, cooling and ventilation
Technology
Your practice’s website
Greening up – Environmental sustainability in general practice
Safety and security
Co-located services
Waste management
Outsourcing services
Accreditation against the RACGP’s Standards
Module 3 - Marketing your practice
The 5 Ps
Advertising
Social media
Online reviews
Module 4 - Your practice finances
Achieving your financial goals
Identifying the cost of providing services
Patient fees
Patient payments and insurance
Maximising your use of Medicare
Other revenue streams
Module 5 - Your practice team
Your practice team
Employment
Managing employees’ performance
Your obligations as an employer
Staff safety, wellbeing and development
Module 6 - Closing, relocating, merging and selling your practice
Introduction
Relocating your practice
Patient considerations
Your practice’s team
Service providers
Business considerations
Supplementary material
Toolkit resources
Useful links
Case studies
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Becoming an owner of a general practice
Your practice premises
Marketing your practice
Your practice finances
Your practice team
Closing, relocating, merging and selling your practice
Last revised: 24 Oct 2019
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