Advertising
Risky alcohol use is a problem in Australia. The general population has consistently perceived ‘excessive alcohol consumption’ as the ‘drug of most serious concern’.1 It is common – 30% of people...
In a previous article we described how to measure demand in a practice and monitor appointment system functioning.1 We have also described five basic appointment system types that we encountered in...
Only 36% of sick Australians report being able to get an appointment on the day they need it, which is poor by international standards. This delay in care may impact on practice team morale...
In this article we look at what makes a good appointment system for patients, staff and clinicians and describe the five appointment strategies we have seen through our work with the APCC program...
Printed from Australian Family Physician - https://www.racgp.org.au/afp/authorslist/k/andrew-knight© The Australian College of General Practitioners www.racgp.org.au