Concern for a colleague


Concern for a colleague


Practical advice to support a colleague

GP training is a busy time of life. Between clinical work, study, exams and personal responsibilities, it’s easy to feel stretched thin and just as easy to overlook when a colleague is struggling. Even though we’re trained to notice signs of distress in others, it can be challenging to know how to offer support, especially when it’s one of our own. 

Many doctors delay seeking help often due to stigma, concerns about confidentiality, or fear of mandatory reporting. Some feel they should be coping on their own, or that their role is to care for others rather than themselves. Yet prioritising your own health as a GP is essential and seeking support should never be postponed. 


Approaching a colleague who may be struggling can feel daunting, but small, respectful gestures can make a big difference. We do this every day with patients and it’s important we do it with each other as well. Here are some ways you can offer support in a thoughtful, respectful way.  

Plan ahead. Choose a private, calm time and place. You can begin the conversation by asking: 

  • "Hey, do you have time for a quick chat after work?"  
  • "Want to grab a coffee and catch up?" 

Remember to lead with care, not concern and use open-ended questions, like: 

  • "I just wanted to check in. How are things going for you at the moment?" 

Consider these strategies when engaging in the conversation: 

  • Listen actively: be present without rushing to fix, judge, advise or offer solutions. 
  • Encourage help-seeking: remind them they deserve care too, with their own GP or psychologist. 
  • Normalise support: share a resource or experience that helped you or someone you know. 


If you notice a fellow registrar struggling, encourage them to reach out for support. Support should be accessed early and not delayed until after exams or Fellowship.  

There are many support options available, both within and outside of the RACGP, and registrars are encouraged to reach out to whoever they feel most comfortable with. Options include their medical educator, training coordinator, program officer, supervisor or registrar liaison officer (RLO).  

General Practice Registrar Association also offers confidential support from registrar advisors for GPs in Training.   


Some colleagues may not be ready to talk.  That’s okay – you don’t need to push them. Instead, leave the door open and let them know you’re available and willing to listen when they’re ready and create a space where they feel safe to reach out on their own terms. Try saying something like: 

  • "I’m here if you ever want to chat or debrief." 

Others may worry about confidentiality or mandatory reporting. It can help to clarify that: 

  • most health conditions do not meet the threshold for mandatory reporting 
  • seeing a GP outside their usual clinical setting can feel safer and more confidential 
  • early support can prevent more serious issues from developing. 


Several confidential, free, and accessible services are available to assist doctors. Consider sharing deidentified success stories of colleagues who have benefited from confidential support programs to reduce stigma. As colleagues, we can play a vital role in signposting these resources and encouraging our colleagues to reach out to their own GP.  

If they do not have a GP, encourage them to contact Doctor’s Health Line on 1800 006 888 for assistance.  

Additional support services include: 

RACGP: The GP Support Program 

  • Free, confidential counselling for RACGP members 
  • Support is offered via telephone counselling or through wellbeing resources and self-help tools 
  • An independent provider ensures confidentiality 

Doctors Health Services (Drs4Drs): 1300 374 377 (1300 Dr4Drs) 

  • National not-for-profit organisation dedicated to the well-being of doctors and medical students 
  • Free and confidential tele counselling support 24/7, 365 days a year ​

Doctors Health Advisory Service (DHAS)

  • 24/7 confidential advice and referral run by doctors for doctors.  
  • Call the Doctors' Health Line:1800 006 888 to be connected to the Doctors Health Advisory Service in your state 

Black Dog Institute: The Essential Network (TEN) 

  • Ten Clinic: free confidential telehealth counselling (five sessions)
  • Hand-n-Hand Peer Support: free confidential peer support and mentoring for health professionals
  • Mental health check up: a free digital mental health assessment and report
  • Tools and resources: evidence-based tools to improve wellbeing including relaxation techniques and cognitive behaviour therapy strategies

 CRANAplus Mental Health and Wellbeing Services

  • Mental health and wellbeing support for the rural and remote health workforce and their families in recognition of the unique personal and professional demands they face 
  • Bush Support Line 1800 805 391: provides free, confidential, 24/7 tele­phone support with experienced psychologists

Supporting colleagues is about weaving wellbeing into the culture of general practice

By checking in, modelling healthy behaviours, and gently guiding peers toward support, we contribute to a practice environment where every doctor feels safe, valued, and cared for. This isn’t about having all the answers; it’s about showing up with compassion, listening without judgement and reminding each other that seeking help is a sign of strength, not weakness. 

Together, we can build a profession where wellbeing is part of the everyday, and where no-one feels alone in their journey.