1800 RESPECT
1800RESPECT provides information and resources for professionals who support people impacted by sexual assault, domestic and family violence
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www.1800respect.org.au/services
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Safe Steps
Victoria’s 24/7 family violence response centre for confidential crisis support, information and accommodation. |
Phone: 1800 015 188
Email: safesteps@safesteps.org.au
Web chat support service available 9.00 am to midnight, Monday to Friday |
Sexual Assault Crisis Line
Crisis counselling service for people who have experienced both past and recent sexual assault. |
Phone: 1800 806 292
(24 hours a day, seven days a week)
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The Orange Door
A free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care, wellbeing and development of children. |
The Orange Door provides local help and support |
Children
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Child protection (DHHS)
To report children and young people whose safety is at risk. |
During business hours call (check the Child protection contacts page for the areas covered)
After-hours phone: 13 12 78 (9.00 am to 5.00 pm, Monday to Friday, 24 hours on weekends and public holidays)
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Kids Helpline
Private and confidential 24/7 phone and online counselling service for young people aged 5–25. |
Phone: 1800 55 1800 (24 hours a day, seven days a week)
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LGBTIQ+
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Rainbow Door
Provides free specialist advice to LGBTIQ+ people and their friends and families. |
Phone: 1800 729 367 or text 0480 017 246 (10.00 am to 5.00 pm, seven days a week)
Email: support@rainbowdoor.org.au
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Drummond Street/Queerspace
Family violence counselling and support for any LGBTIQ+ person, their family or friends, who are impacted by family violence. |
Phone: 03 9663 6733 (9.00 am to 5.00 pm, Monday to Friday, and until 8.00 pm on Tuesdays)
With Respect website by Drummond Street provides resources, tips and advice to LGBTIQ+ people on having and maintaining health relationships as well as resources for practitioners |
Another Closet
Domestic and family violence in LGBTIQ+ relationships. |
Phone: 1800 656 463
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Q Life
A national counselling and referral service for LGBTIQ+ people. |
Phone: 1800 184 527
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Migrant and refugee
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InTouch: Multicultural Centre Against Family Violence
Free and confidential support services for migrant and refugee women. |
Phone: 1800 755 988
(9.00 am to 5.00 pm, Monday to Friday)
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Elderly
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Seniors Rights Victoria
Free and confidential support services to support older Victorians experiencing abuse. |
Phone: 1300 368 821
(10.00 am to 5.00 pm, Monday to Friday)
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Aboriginal people
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Victorian Aboriginal Child Care Agency (VACCA)
State-wide support service for Aboriginal children and families. |
Phone: 03 9287 8800
(9.00 am to 5.00 pm, Monday to Friday)
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Djirra
Telephone counselling service for Aboriginal people who are experiencing or have experienced family violence. |
Phone: 1800 105 303
(9.00 am to 5.00 pm, Monday to Friday)
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Victorian Aboriginal Health Service: Yarning SafeNStrong
Telephone crisis line for Aboriginal people and families who need to have a yarn with someone about their wellbeing. |
Phone: 1800 959 563
(24 hours a day, seven days a week)
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Men’s services
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Men’s Referral Service
Free, confidential expert support for people at risk of using family violence. |
Phone: 1300 766 491
(8.00 am to 9.00 pm, Monday to Friday and 9.00 am to 5.00 pm, Saturday and Sunday)
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MensLine Australia with online chat
Telephone and online counselling service for men with emotional health and relationship concerns. |
Phone: 1300 78 99 78
(24 hours a day, seven days a week)
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