Discharge summaries
Complaints about discharge summaries are one of the most common problem areas that I hear about from GPs who coordinate care for their patients. Have you noticed any changes in the quality and timeliness of discharge summaries recently?
The 2017–18 Department of Health and Human Services (DHHS) Service Agreement has a state-wide safety key performance indicator of 100% of discharge summaries transmitted within 48 hours of separation.
GPs I have spoken with in the Hobart area have noticed a general improvement in the timeliness of discharge information from the Royal Hobart Hospital (RHH) Department of Emergency. The North West Regional Hospital is the poster-child for this area, with apparently close to 100% of summaries sent out within 48 hours of the patient being discharged.
GP liaison officers Dr Isobel Morse at Launceston General Hospital and Dr Annette Barrett and Dr Liz Webber at RHH have an ongoing and concerted campaign to improve discharge summaries – both in timeliness and the quality of discharge summaries produced.
If you receive a problematic discharge summary (or don’t receive one that you need), please contact the GP liaison officer in your region:
Southern region
Call 03 6166 6861 or email.
Northern region
Call 03 6777 6022 or email.
North West region
Contact website.
As an example, in my practice at Headspace Hobart, we regularly receive discharge summaries for people that are not our patients. The GP liaison officers are keen to track down discharge summaries that are sent to the wrong provider, so please let them know if this happens to you.
Did you know that the GP liaison officers produce a regular newsletter with information relevant for GPs in your region? If you're interested, check out the southern and northern publications.
RACGP Tasmania Member Meeting
In 2014, the RACGP Tasmania Board was converted from a general representative board to a regional representative board. This will better formalise the role of the representative, flagging the expectation of regional representatives to know and advocate for the concerns of GPs in their region and attend mettings with local politicians.
In 2018, the federal electorate of Denison was renamed Clark after the author of the “Hare-Clark” electoral system employed in Tasmania. I am pleased to welcome Dr Amanda Lo as Representative for Clark on the RACGP Tasmania Council.
End of 2017–19 QI&CPD triennium is fast approaching – RACGP Tasmania is here to help
If you need some help or advice about completing your requirements, don't hesitate to email RACGP Tasmania or call 03 6212 5888. The fantastic staff in the RACGP Tasmania office can provide personalised support to get you on track.
Please don’t hesitate to contact me if you have any queries or comments. I look forward to hearing from you.
Dr Jenny Presser
Chair, RACGP Tasmania.