Guidelines for interprofessional collaboration between general practitioners and other medical specialists providing video consultations


Technical systems and support

☰ Table of contents


The technical systems for video consultations should be reliable, secure and maintained in good working order.

The technical support for video consultations should be accessible and reliable.

The technical systems and support for video consultations should provide sound and visual quality fit for clinical purposes, privacy appropriate for a clinical consultation, and privacy and security for patient health information (including the use of appropriate encryption software).    

The technical systems used for video consultations should be pre-tested ahead of video consultation sessions.