Guidelines for interprofessional collaboration between general practitioners and other medical specialists providing video consultations


Privacy and security of video recordings

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To protect the privacy of patients and clinicians, neither referring GPs nor distant specialists should record video consultations unless it is clinically indicated.

To protect the privacy of patients and clinicians, patients should not be permitted to make their own recordings of video consultations.

Any recording made during a video consultation (whether stored by the practice or a third party) forms part of the patient’s health record and the usual levels of privacy and security of patient health information should apply.

Referring GPs and distant specialists who use a third party to store video recordings on their behalf should first check the third party complies with all relevant regulatory and legal requirements for data storage.