A toolkit for effective and secure use of mobile technology

Phase 2: Initial trial

Step 5. Review policies and procedures

Step 5. Review policies and procedures


Practice policies and procedures govern the everyday work of staff members. Embedding an mHealth culture within policies and procedures can:

  • help people in the practice team conduct their existing activities within an mHealth framework, rather than seeing it as a separate area of general practice
  • enhance and facilitate the practice’s activities in areas such as medication adherence, public health, and monitoring of conditions including heart disease, diabetes and asthma
  • help your practice improve its quality of care by reaching patients with information alerts via SMS and remote monitoring of patients in aged care facilities.


Consider reviewing your current policies and procedures for compatibility with an mHealth strategy (refer to Steps 1 and 2).

This event attracts CPD points and can be self recorded

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