Are your contact details up to date? Login to view and update your personal details for the next financial year.
Telehealth guides
Telephone and video consultations in general practice: Flowcharts
Last revised: 30 Jan 2025
This document provides practical steps to take in setting up your practice for telephone and video consultations. It also includes steps to take before, during and after telephone and video consultations, from booking the appointment through to concluding the consultation and undertaking any follow-up actions. It is recommended that you read this document in conjunction with other resources in the RACGP's Telehealth suite. The steps in the following flowcharts are a guide only. Practices can alter and amend their systems and processes for conducting telephone and video consultations to suit their usual operations.
Did you know you can now log your CPD with a click of a button?
Advertising