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Privacy and managing health information in general practice

Patient consent

Withheld consent

Last revised: 24 May 2023

Withheld consent

GPs should be careful when treating patients who refuse to provide certain health information or withhold consent for healthcare.

When providing procedures or care that has a possibility of risk associated with it, this must be clearly explained along with the challenges of not providing the necessary health information or consent.

In these circumstances, it is recommended GPs make detailed notes to document the discussion, the patient’s decision, and the resulting outcome. In some cases, this outcome might conflict with the GP’s duty of care and therefore comprehensive consultation notes are valuable.

 

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