eHealth and practice management news

Latest news and topics in eHealth and practice management

GPs, practice teams and primary health care workers are invited to join us throughout 2019, as we deliver the inaugural ‘RACGP eHealth webinar series’.

Each month members of the RACGP Expert Committee – Practice Technology and Management (REC—PTM) and eHealth experts will deliver webinars on topics pertinent to general practice.

Over 19 and 21 February 2019, four webinars will be delivered on the Notifiable Data Breaches (NDB) scheme.

A number of session times will be available each month and all webinars are accredited for two Category 2 RACGP Quality Improvement and Continuing Professional Development (QI&CPD) points for the 2017-19 triennium.

Register now


The Notifiable Data Breaches (NDB) scheme came into effect in February 2018. The scheme sets mandatory notification and control requirements for data breaches involving personal information held by particular organisations, including general practices.

To support general practice teams in understanding their obligations under the scheme and in responding to possible data breaches, the RACGP has developed a NDB scheme factsheet and response flowchart.

Access resources here

Throughout 2018, the RACGP in collaboration with the Australian Digital Health Agency (ADHA) commenced a dialogue with the general practice software developer community to determine the feasibility of developing an agreed set of minimum requirements for general practice software.

Over a number of stakeholder workshops, participants agreed upon recommendations for minimum requirements. These recommendations focused on improving usability in the collection, management, use and sharing of information via general practice software.

The ‘Minimum requirements for general practice clinical information systems to improve usability’ report is now available.

Read the report here

Maintaining good quality patient health records supports appropriate clinical decision making and continuity of care. The maintenance of quality health records in general practice contributes to data provision for research and policy, education and medico-legal purposes. It is also a vital component of medico-legal protection for practitioners.

The RACGP has published a new guide, Improving health record quality in general practice, designed to help GPs maintain quality records. This guide outlines what constitutes a high-quality health record and how practices can put systems in place to ensure they produce health records that are fit for purpose.

Access resource here

Online reviews are the new ‘word of mouth’ for recommending goods and services, including health services.

To assist members in responding to online reviews about individual GPs and general practice organisations, the RACGP is pleased to introduce the resource, Factsheet: Responding to online reviews.

The factsheet provides information about when and how to respond to online consumer reviews, useful information about dealing with negative and positive reviews, and relevant legislation regarding the use of reviews for advertising and marketing.

Access the factsheet here

General practice management of type 2 diabetes 2016-2018 user survey

The RACGP Expert Committee – Quality Care, are updating the General practice management of type 2 diabetes 2016-18 guidelines (known as the diabetes handbook). The committee are seeking feedback on the current edition and want to understand what GPs want and how the guidelines can be improved.

The survey will take approximately 2 minutes to complete.

Complete the survey here

General Practitioners Screen their patients for Atrial Fibrillation and othEr aRrhythmias (GPSAFER) survey

Atrial fibrillation (AF) and other arrhythmias are common medical problems of increasing prevalence which are often identified and managed by GPs. The aim of this survey, by The University of Sydney, is to explore the views, knowledge and practices of GPs with respect to cardiac arrhythmias.

The survey will take approximately 5 minutes to complete.

Complete the survey here

For more information or assistance, email the RACGP Practice Technology and Management team any time via