Managing people


Successfully manage people in the practice

Managing people Module 8
Medical practices are complex small business enterprises.

To be successful as a business, good people management skills are required. We easily recognise poor managers and the damage they can inflict on the business and staff.

GPs are usually more productive when they engage others to perform both administrative and clinical activities.

Identifying examples of good people management is more difficult as it is often less visible and it can appear that the enterprise is almost running itself.

Human resource (HR) management describes the management of people who apply their knowledge and skills to achieve the objectives of the organisation or entity.

In small and medium-sized businesses such as a medical practice, HR management is the responsibility of the manager and owner(s). This guide provides an overview of the tasks required to successfully manage people in the practice. 

Provided under licence

This resource is provided under licence by the RACGP. Full terms are available on the licence terms page.
In summary, you must not edit or adapt it or use it for any   commercial purposes.
You must also acknowledge the RACGP as the owner.


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Managing people (PDF 855 KB)