Establishing an effective clinical governance system
This guide provides an overview of what must be done (when, how and by whom) to establish an effective clinical governance system in a general practice setting.
An organisational culture that supports clinical governance is critical to continuous quality and safety improvement.
This involves creating a practice environment that is open, inclusive, and encouraging of education, professional development, research, sharing good ideas and practices.
Such practices become learning organisations where constructive criticism, cooperative development and inter-professional respect allow successes to be celebrated, and where mistakes are treated as opportunities for improvement.
For the purpose of this guide, clinical governance is defined as a ‘systems approach’ to continuous quality and safety improvement, for which GPs and all practice staff share responsibility and accountability for agreed outcomes.