Managing emergencies and disasters in general practice
Module 3 - Recovery
Following an emergency or disaster, you will need to let your patients know what they can expect from your practice going forward. Your patients will want to receive information such as:
Using a variety of methods to communicate this important information will help ensure that it reaches the most people possible. Consider methods such as:
Remember to keep information clear, simple and obvious (i.e., highlighting the important information on your website, making sure your telephone recording plays prior to a team member answering a call, putting posters up at the entryway to your practice).
Remember to update your practice information on Healthdirect and contact your PHN to advise them of any changes that have taken place.
Did you know you can now log your CPD with a click of a button?
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