Preventing and managing patient aggression and violence

What is patient aggression or violence?

What is patient aggression or violence?

In this guide, patient aggression and violence include incidents where team members, contractors or others in attendance are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, wellbeing or health.

Patient aggression and violence cover a wide spectrum of behaviours and actions, including, but not limited to:

  • verbal aggression (including rudeness, yelling, swearing)
  • intimidation and threats
  • abusive letters, phone calls or emails
  • online trolling
  • threatening or inappropriate body language
  • assault or armed assault
  • forcible confinement or false imprisonment
  • acts of indecency
  • sexual assault
  • destruction of property or possessions
  • stalking or loitering.
This event attracts CPD points and can be self recorded

Did you know you can now log your CPD with a click of a button?

Create Quick log

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