On-demand webinar

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Details

Type: On-demand
Recorded: 13 Oct 2022

Contact

For more information:
Email: RACGP Funding and Health System Reform
Call: 1800 472 247

Price

RACGP Members: Free
Non-Members: Free

Watch now

Managing change within your practice

On-demand recorded 13 Oct 2022

This webinar provides advice on how to manage change within a practice and with patients. One example would be when a practice decides to increase fees in order to cover costs. Part of this change involves effectively communicating the reasons for out-of-pocket costs with patients.

A key focus of the session is managing the transition from bulk billing to mixed billing and how to educate and prepare those that need to ‘buy in’ to successfully achieve change.

The webinar will also touch on other changes required for a practice to operate effectively, such as the use of particular software and implementing different employment models.

There will be an opportunity for attendees to ask questions of the presenters.

Learning outcomes

Manage the transition from bulk billing to mixed/private billing
Identify other changes required for a practice to operate effectively
Identify ways to effectively communicate with patients about changes to practice fees

Educational Activities

1.0

hours

This event is part of Improving the sustainability of your practice. Events in this series are:

Facilitator

Dr Michael Wright
RACGP President

MBBS MSC PhD FRACGP GAICD Dr Michael Wright is a general practitioner, health economist and health services researcher based in Sydney, Australia. He commenced as RACGP President on 21 November 2024. Michael is also an Associate Professor at the International Centre for Future Health Systems at the University of New South Wales. He combines clinical practice with strategic appointments and academic research analysing the effects of health policy on the quality and performance of primary care. Michael completed GP registrar training in Queensland and previously worked in London as a GP, where he completed his Masters in Public Health and was also a researcher at the London School of Hygiene and Tropical Medicine. Michael completed his PhD in Health Economics Research and Evaluation (CHERE) at the University of Technology Sydney (UTS) in 2019. His PhD investigated the impact of continuity of general practice care on health outcomes, and his research interest including growing the evidence base about the value of high-quality primary care, and health policy research into quality, efficiency and sustainability of heath services.

Presenters

Anne Davis
Practice management consultant

Anne has worked in general practice management for most of her career. She started in the 1980s in isolated rural practice with her then husband a GP, learning by the seat of her pants. Since then Anne has gain qualifications in quality, business and practice management, worked as a practice management consultant for private practices and government, and was the Academic Director for the practice management and leadership courses at UNE Partnerships. She spent time as the Quality manager at GPET (General Practice Education and Training) and most recently was the RACGP NSW&ACT Faculty manager 2019-21 before returning to consulting.

Brett McPherson
Member – RACGP Business Sustainability Working Group

Brett is a Director of Hogan McPherson Consulting with more than 30 years’ experience in health practice management. Brett consults widely to medical practices and is regularly sought as a speaker around practice business management. Brett is a past National President and Life Member of the Australian Association of Practice Management. He sits on numerous advisory groups, including the RACGP Expert Committee – Funding and Health System Reform and Business Sustainability Working Group.

Dr Cathy Kan
Chair – RACGP Business of General Practice Specific Interests Group

Cathy has been working at Spencer Road Family Practice, Huntingdale WA, for 25 years since she obtained her RACGP Fellowship. She has been a joint owner of the practice for 10 years and a principal supervisor for RACGP registrar trainees in the practice.

Sponsor

Disclaimer

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Change the date, location, format, timing and/or any other aspect of an event;
Postpone Events in full or any part of those Events; and/or
Cancel an Event in full or any part. Should this occur, RACGP will issue a notification of change via our website, social media and/or electronic communications. Unless specifically permitted by RACGP’s Delegate Terms and Conditions, RACGP will not be liable for any damages, costs, losses or expenses of any kind incurred or suffered in connection with the RACGP modifying, postponing or cancelling an Event or any part. Please refer to our Delegate Terms and Conditions for further information

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