National Consistent Payments Framework

Adding your bank account details

Information for Supervisors, Practices and Registrars

Previously, we advised you that you needed to register with Services Australia in order to receive your support payments under the AGPT program for Semester 1 2023.

The next step in the registration process is to enter your bank account details into the Service Australia PRODA/Organisation Register system. This functionality has been available since 19 December 2022.

For Registrars and Supervisors

Log in to your PRODA account with your user name and password
From the HPOS screen, under My Linked Services, select “Go to Services’ button
User logs in as individual
Select My details (dark purple tile), then select My Personal Details
Select My Banking
My Banking Details screen displays
Select GPTP from list and select add
Add banking details screen displays, Program details will populate. Location and Location ID fields will not populate as GPTP banking details are added against provider stem not location.
Select existing account if banking details previously recorded for another program in HPOS or select to Enter new account
Please note – banking details will not be visible until the following day

The following modules will assist you to complete the registration process:

https://hpe.servicesaustralia.gov.au/MODULES/HPOS/HPOSM16/index.html

You can contact PRODA Support on: Tel: 1800 700 199 (8am to 5pm AEST)

Email: proda@servicesaustralia.gov.au

For Practices

Attributes and Delegations

A user will require a new attribute, HPOS Org Fin Admin, to enter financial details in the Organisation Register. This attribute, alongside either HPOS Org Admin or HPOS Org Site Admin, will provide two levels of permission, allowing a user to perform different tasks as follows:

HPOS Org Admin + HPOS Org Fin Admin = User can enter new bank account - not previously recorded in HPOS, and add a new payment instruction to a program. This attribute will be required in the first instance to add the new bank details for GPTP

HPOS Org Site Admin + HPOS Org Fin Admin = User can add new payment instruction to a registered program e.g. GPTP, selecting from a list of existing bank accounts recorded in HPOS. This attribute will be able to be used to update bank details once they have been added for GPTP.

A PRODA Organisation Director/Owner or a person delegated Owner Access, or a person with Employee Management and HPOS Access can delegate the new Organisation Register attributes. The process to add banking details is as follows:

Log in to your PRODA account with your user name and password.
My linked services will display
Go to HPOS tile and select ‘Go to Services’ button
Choose an Organisation from the list displayed and continue
Select the Organisation Green Tile
Select the Associated Sites tab and Select relevant ID number for the Site that requires bank account details for GPTP
Organisation Site Record will display in ‘amend’ mode
Program Registration tab needs to be updated before bank detail can be added
Select GPTP from the drop down and select add and then submit
Select Bank details tab and select add
Banking details will display and then select submit

The following modules will assist you to complete the registration process:

You can contact Organisation Register Support on: Telephone 1800 222 032 (8am to 5pm AEST)

Email the Helpdesk: Organisation.Register@servicesaustralia.gov.au

Please note that further information about the registration process for practices is available through the GPSA website at: https://gpsupervisorsaustralia.org.au/college-led-training/ and the resources linked below under "Webinars".

If you have any questions or need additional information on this request, please do not hesitate to contact the Department at: AGPTTransition@health.gov.au.