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Chapter 5: Innovation within general practice

Perceived barriers and enablers to innovation in general practice

Sixty-four per cent of GPs identified a lack of time as a barrier to innovation within their practice setting, followed by a lack of government incentives and funding (61%) and government regulations and compliance (58%) (Figure 50). Only 1% of GPs believed there were no barriers to innovation within their practice setting. Two in five GPs felt that privacy and consent issues were a barrier (Figure 50). This is also echoed by patients, of which 64% report to be worried about potential cybersecurity breaches, and a further 27% report to be very concerned.6

Figure 50. Perceived barriers of innovation in general practice

Perceived barriers of innovation in general practice

Measure: Proportion of GP responses to the question, ‘Which, if any, of the following do you perceive as barriers to innovation in your practice setting?’
Sample: Practising GPs 2024 n=3006
Source: The Navigators, RACGP Health of the Nation survey April/May 2024.

Funding incentives were identified by GPs as the biggest enabler of innovation in general practice, with 60% of GPs identifying this factor (Figure 51).

This was closely followed by technology improvements (59%), effective integration of new technologies (51%) and availability of education and professional development specific to innovation (43%). Patient-related factors were also listed as enablers, specifically good patient digital and health literacy (37%) and positive patient perception (34%).

This sentiment is upheld by data that demonstrates a positive correlation between patient uptake of technology and health outcomes. Almost seven in 10 patients (67%) say that technologies used by their practice enhances their experience, and 83% of patients are satisfied with the use of technology and digital tools.6 A further 70% say they are tracking their health and fitness via apps and devices, and many are seeking digital self-service options for provider interactions.6 

Figure 51. Perceived enablers of innovation in general practice

Perceived enablers of innovation in general practice

Measure: Proportion of GP responses to the question, ‘Which, if any, of the following do you perceive as enablers to innovation in your practice setting?’
Sample: Practising GPs 2024 n=3006
Source: The Navigators, RACGP Health of the Nation survey April/May 2024.