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Chapter 1: Patient interactions and health trends in general practice

General practice patient profile


Each year, almost nine in 10 Australians visit a GP. In 2023, more than 22 million Australians visited their GP. More than 169 million health services were provided by GPs, and on average, patients received 7.6 services from their GP throughout 2023.1 

GPs were the most accessed health professionals in 2022–23, consistent with the trend established in previous years.2 

A very broad variety of people receive care from their GP every year. Females and those over 65 years old tend to be the highest users of GP services (Figure 1). Patients living in or close to major cities also visit their GP more frequently, ranging from 7.4 services per patient in Modified Monash Model (MMM)a to 4.4 services per patient in MM7.1

Figure 1. Females and older people remain the highest users of GP services

Females and older people remain the highest users of GP services

Measure: Number of services per patient by age and gender. 
Source: Australian Government, Department of Health and Aged Care. General Practice Workforce providing primary care services in Australia – General Practice Workforce 2018 to 2023 calendar years. 2023. Available at https://hwd.health.gov.au/resources/data/gp-primarycare.html 

  • a The Modified Monash Model (MMM) is how we define whether a location is metropolitan, rural, remote or very remote. The model measures remoteness and population size on a scale of Modified Monash (MM) categories MM1 to MM7. MM1 is a major city and MM7 is very remote.
  • 2. Australian Bureau of Statistics. Patient experience in Australia. 2022–23. Canberra: ABS, 2024. Available at www.abs.gov.au/statistics/health/health-services/patient-experiences/latest-release [Accessed 7 June 2024].