Please refer to the disclaimer before reading the case studies.
Having high-quality data is in everyone’s best interest. There is no better way to facilitate the active management of a practice population, particularly for those at high risk. We have a whole-of-practice, proactive and continuous approach to data quality. Our clinical team values the practice team’s quality improvement efforts as it helps them manage their patients in a more optimal way.
First, we ensure that the information collected from patients is relevant, complete and recorded correctly. Second, we identify gaps in our data and have strategies to remedy them. Throughout this process, we communicate our goals and track our progress with the team.An example of this is our diabetes program, which stemmed from a diabetic audit – we now have 65% of our patients with HbA1c <7% which is an excellent result. These wins remind us that the numbers are not ‘just data’, these are our patients – our community – and we are working together for better health.
Ms Kylie Gibson, Practice Manager, Fisher and Holder Family Practice ACT
The information set out in this publication is current at the date of first publication and is intended for use as a guide of a general nature only and may or may not be relevant to particular patients or circumstances. Nor is this publication exhaustive of the subject matter. Persons implementing any recommendations contained in this publication must exercise their own independent skill or judgement or seek appropriate professional advice relevant to their own particular circumstances when so doing. Compliance with any recommendations cannot of itself guarantee discharge of the duty of care owed to patients and others coming into contact with the health professional and the premises from which the health professional operates.
Accordingly, The Royal Australian College of General Practitioners Ltd (RACGP) and its employees and agents shall have no liability (including without limitation liability by reason of negligence) to any users of the information contained in this publication for any loss or damage (consequential or otherwise), cost or expense incurred or arising by reason of any person using or relying on the information contained in this publication and whether caused by reason of any error, negligent act, omission or misrepresentation in the information.