To access MBS telehealth services from a GP, patients must have had a face-to-face attendance with the GP providing the service, or another practitioner at the same practice, at least once in the previous 12 months.
There are limited exceptions to this rule, including for people in COVID-19-affected areas.
As of 16 July 2021, the test for exempting patients whose movement is restricted by a state/territory public health order has been replaced with three criteria. The patient is: in COVID-19 isolation because of a state or territory public h...