Assessments and Examinations Candidate Handbook

Part 1: RACGP Entry assessments

5. Incidents

Last revised: 07 Dec 2022

While every effort is made to ensure all assessments run smoothly and without incident, occasionally the delivery might not go to plan.

If a candidate has encountered an incident during the assessment that they believe has had a significant effect upon their performance in the assessment, they are encouraged to advise assessment staff at the venue, or to notify the RACGP via email to within two business days of the assessment. Any incident reported after the deadline of two business days will not be investigated.

Candidates may encounter events during an assessment that are not considered incidents caused by RACGP procedural or administrative error, and candidates will not be compensated for the occurrence of these events. Examples include, but are not limited to, the following:

  • assessment staff or other assessment candidate sneezed or coughed during the assessment
  • Staff accent
  • Known disturbance that caused pause during the assessment
  • Not reading case instructions/details properly and missing vital information
  • Technical issues (eg computer glitches) that occurred before the commencement of the assessment

All reported incidents are investigated, and the impact of the incident a candidate’s performance is considered by the Council of Censors (or delegate) before the release of results. Where a candidate does not pass the assessment and an incident is determined to have impacted the candidate’s performance, compensation may be provided. Compensation is available in the form of a reduced enrolment fee for a future assessment of the same segment. There are no other forms of compensation available. Compensation cannot extend to the re-marking of an assessment or an adjustment to results.

This event attracts CPD points and can be self recorded

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