Disputes and complaints

Appeal of a decision


      1. Appeal of a decision

Last revised: 15 Dec 2025

Appeal of a decision

You can appeal the outcome of a dispute or reconsideration. Important things to note:

  • Appeals are managed under the Dispute, Reconsideration and Appeals Policy. Review the policy before applying to appeal the decision.
  • You have 20 business days after we notify you of the outcome of your dispute or reconsideration to make an appeal.
  • If you're appealing the outcome of a reconsideration, you'll be required to pay a fee. You'll need to pay this fee before the reconsideration decision can be appealed.

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