You should ensure that you have plenty of time available on the day of the assessment, as it is usual for the start-up process to take some time.
It is important that you are logged in to the test URL provided in your booking confirmation at least 30 minutes prior to your scheduled start time. If you log in more than 15 minutes later than your scheduled start time, you will not be able to sit the test and forfeit your test fee.
Once logged in, a countdown clock will inform you how much time remains until you can begin the start-up process.
There has been high demand on our third party exam vendor’s services, so there may also be a waiting period of up to 45 minutes until you connect to a proctor. This does not count as part of your assessment time. Once you have been connected and guided through the start-up process, you will begin with your full assessment time.
If you are waiting to connect to a proctor for longer than 45 minutes please stay online and phone 03 8699 0023 for assistance.