Pre-employment Structured Clinical Interview - Assessor technical guide

Technical requirements

Technical requirements

This section outlines the computer and peripheral requirements for using Zoom to participate in the interview. Please note that these are guidelines only, and you should test your equipment thoroughly before the interview to ensure functionality.

You’ll need:

  • A laptop or desktop computer with webcam and audio (speaker and microphone).
  • Zoom and Adobe Reader installed on your laptop or computer.

Webcam and audio options

You can use either an in-built webcam or an external camera. Most are supported by Zoom. We recommend a camera with a resolution of 640×480 pixels or more. Prior to the interview, test your resolution by visiting

We strongly recommend the use of a headset designed for video conferencing or gaming (as pictured). A microphone and speakers are a fundamental requirement for the interview.

Headset Illustration


The following devices currently do not have the required Zoom functionality for the CCE:

  • Surface pro, mobile phones or any other tablet device
  • Chromebooks
  • Any device that runs on Chrome OS


To ensure your camera, speaker and microphone is working with Zoom, join a test meeting. It is recommended that you conduct multiple testing sessions prior to the day of the interview. If you are having issues, a troubleshooting guide is available on the Zoom website.

System requirements

The Zoom system requirements are documented on the Zoom website and should be considered the definitive guide for operating system and hardware support. While this guide covers multiple platforms and operating systems, the RACGP recommends that only Windows 10 (or higher) or macOS are used for completing the interview.

Please ensure you do sufficient testing to make sure you will have adequate processing capacity to run Zoom on your system. If you experience difficulties, you may need to consider upgrading your equipment if an alternative system, such as in your professional work setting, cannot be used. The use of alternate operating systems, such as Linux, are discouraged as they are unlikely to provide the Zoom functionality required for the interview.

Please note hardware platforms, such as a mobile phones or tablets, do not have the required Zoom functionality for the interview and cannot be used.

Zoom app (desktop application or client)

The Zoom application must be installed on your computer. Please download the appropriate package from Zoom. If you already use Zoom with an existing account, please make sure your version is the most up to date available.

Link for Windows 10 client:

Link to instructions to install on Mac: https:// How-To-Install-on-Mac


While Zoom can run on lower speeds, 3.0 Mbps (up/ down) is the recommended minimum bandwidth for an optimal interview experience. Importantly, the internet connection must be stable. Visit Ookla to conduct a speed test on your network.

Your device may connect over WiFi to your internet provider; however, we recommend the use of a hard-wired internet feed if possible, such as NBN/ cable/DSL, etc. 5G/4G wireless internet might be satisfactory, but this should be your back-up solution and only be used if your regular WiFi or cable connection fails. 5G/4G mobile networks might not be as stable.

Adobe Acrobat Reader

For optimal and consistent viewing of the applicant reading materials when you share your screen, you’ll need to download the free Acrobat Reader Software.


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