Frequently asked questions (FAQs)


FAQ’s are updated frequently

The following FAQs refer to the Assessment of General Practice Experience Application and are updated regularly.


Take a screenshot of the error and forward to educationsupport@racgp.org.au with as much detail as possible.

If your RACGP log in username has a symbol (!@#$%^&*), contact the Member Services Centre to reset your username. Requests can be sent to racgp@racgp.org.au.


Please contact educationsupport@racgp.org.au. The Education Support team will first need to check the status of your application before unlocking.


To support your application, you will need to provide a statutory declaration and 40 points of evidence from the list of corroborating documentation.

Please refer to the Applying for a General Practice Experience Assessment Guidance Document for more information. Whether a statutory declaration is accepted in place of requested documentation is at the discretion of the assessors.


Applicants must upload documents directly to their online application. This excludes a Certificate of Good Standing (CoGS)/Certificate of Professional Status (CoPS). The CoGS/CoPS can be sent directly to cogs@racgp.org.au and uploaded on your behalf.

Documents must be in .pdf format and your CV must be less than 4MB in size. Files larger than this must be compressed. You will need to access online file compression software. 


Applications will be deemed as top-up applications if:

  1. the previous assessment is still valid; and
  2. the applicant does not wish to have additional experience from before the previous assessment date considered.

Applications will be deemed as re-assessment applications if:

  1. the previous assessment is no longer valid; or
  2. the applicant wishes to have additional experience from before the previous assessment date considered.

Please refer to the Assessment of General Practice Experience Policy for more information.


You will not be able to amend information or documentation from your previous assessment. Please create a new post for each period of experience you wish to have assessed and upload the corresponding evidence.


If the wrong documents are appearing in your statutory declaration, you may manually add or remove documents after printing. If an unneeded document, for example an outdated certificate of good standing, is included you may simply discard this before taking the document to the witness.

If documents are missing, you should ensure you have uploaded them to your application. If they still do not appear in the statutory declaration, please download it again from your application (this ensures that the FRACGP Ref number has been added). You may then print it separately and add it to the statutory declaration before taking the document to the witness.


We cannot give specific advice on how a post will be assessed before the assessment has been completed. All posts are assessed on the merit of the evidence provided on a case-by-case basis.

Please refer to the Assessment of General Practice Experience Policy for information about comparability ratings.


In general terms, work in a hospital environment, even outpatient work, is rarely counted as general practice.

In some cases, hospital work may be counted when the hospital is the sole primary care provider in the region, and independent general practices are not available for patients.


We are unable to provide a prospective assessment of whether telehealth services will be considered as comprehensive general practice as our assessors will need to see further documentation to determine this.

Please ensure the letter of support you provide from the practice details this information clearly, for example - range of presentations and demographics of patients. The letter must also state the hours spent in telehealth and in face-to-face consultation.


An application is only deemed complete when there is no further feedback requesting information or documentation. Applicants will be advised of the outcome of their application within ten weeks of submission of a complete application.

Unmet requests for further information may delay assessment time beyond this period.


Applicants have six months from making payment to complete their online application. If you cannot complete your application within six months, please send an email to educationsupport@racgp.org.au to request an extension.

This extension does not extend to changing the expiry date of your most recent outcome letter.


All GPE outcomes dated 1 January 2020 onwards are valid for four years.

The validity of all GPE outcomes dated 1 January 2017 to 31 December 2019 was automatically extended to four years. No extension request from the candidate was required and no further extensions will be granted.

 

To obtain a new outcome letter, you will need to pay for and submit a new application to have your experience assessed.

For step-by-step instructions on how to complete your GPE application, please read both the Applying for a General Practice Experience Assessment Guidance Document and the Assessment of General Practice Experience Policy.

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