There should be clear lines of communication and clear processes with respect to the documentation of performance concerns and any problems regarding general practice registrars.
All relevant discussions and interventions about the identified general practice registrar should be documented contemporaneously. Consideration should also be given to privacy and confidentiality and, consequently, to the levels of access to this documentation among medical educators, general practice supervisors, RTO staff and management, regardless of the form of the documentation (paper-based or electronic).
Communication of important information to key individuals in the performance management framework is vital but, once again, this needs to be weighed against considerations of privacy and confidentiality.
Inadequate or insufficient information and poor documentation can make it difficult to enforce processes and regulations when a general practice registrar disputes the issues and is either reluctant or refuses to comply with a planned intervention.