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A guide to managing performance concerns in general practice registrars
Last revised: 01 May 2020
Performance concerns in general practice registrars may range from relatively minor, transient concerns to more significant and persistent concerns. They may occur in isolation or, more commonly, in combination, and their presentation may not always be overt but sometimes subtle or disguised. Therefore, depending on the presentation, managing performance concerns in general practice registrars can sometimes be complex. However, most problems and concerns that arise are of a relatively minor nature and are easily managed.
These guidelines will enable Regional Training Organisations (RTOs) to:
All RTOs should have documented policies and guidelines in place for managing performance concerns (refer to the RACGP’s Standards for general practice training second edition, Outcome 2.3.3). While the detail of these policies will reflect each RTO’s particular circumstances and structures, there are certain principles that should be followed if performance concerns are to be managed effectively. Policies should:
The four cornerstones of an effective remediation program are:
The key elements of an effective remediation process are:
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