The purpose of the multi-source feedback (MSF) is to obtain feedback from colleagues and patients. The MSF is a well-recognised, valid and reliable method of assessing interpersonal and professional behaviour, development and clinical skills.

You’ll get access to the MSF when you commence work in your approved practice. We recommend you start the MSF once you’re established in the practice, after about three months, as it can take some time to complete and needs to be finalised prior to the end of your training program.

The MSF is delivered by Client Focused Evaluations Program (CFEP) Surveys and has three components:

• The Patient Feedback for Individual Doctors survey. This survey (paper-based) is completed by a random selection of 40 patients. Data is collected from your patients following their consultations with you. The survey explores patient perceptions about your behaviours, such as listening skills, clarity of explanations, respect for the patient and involvement of the patient in decision-making, as well as the patient’s confidence in your ability.

• The Colleague Feedback Evaluation Tool (CFET). In the CFET, 15 colleagues nominated by you will be asked to complete an online survey. The colleague feedback evaluation focuses on your professionalism and workplace behaviours. Perceptions are collected about areas such as working relationships, competence and professional development.

• The self-assessment questionnaire. This questionnaire provides an insight as to how you view yourself and compares these results with the feedback provided.

Upon completion and submission of all three components, you'll receive a report from CFEP Surveys. You'll be required to complete a mandatory reflection activity including an interview with your medical educator and a written self-reflective exercise.

During a mini-CEX, a direct observation, the assessor will observe you (via videoconferencing) while you’re consulting with patients in your practice. To record their feedback, the assessor will use a standardised assessment tool, the mini-CEX (mini-clinical evaluation exercise). Refer to the mini-CEX rubric and mini-CEX rating form for information on the criteria.

Each mini-CEX must target a different learning need as identified during your induction. 

CBDs are a type of clinical case analysis (CCA). They are a review of clinical notes/case reports and oral questioning and are designed to assess your clinical reasoning, management and decision-making skills using clinical cases that you’ve managed.

CBDs are done via videoconferencing. The medical educator uses a structured discussion format for the assessment. Targeted questions allow you to demonstrate your competency across specified areas of the  RACGP Curriculum and syllabus. The medical educator will explore in detail any issues relating to the case to identify if you have any clinical knowledge gaps.

On the SC stream, you must complete three CBDs by the end of your training program, including:

• one with an Aboriginal and Torres Strait Islander focus, and

• one targeted at a learning need identified during your induction.

Your CBDs must be on different patients from your mini-CEXs to ensure the assessments incorporate diverse populations and presentations.

All work that isn’t your own must be clearly referenced. Guidelines need to be applied and discussed in relation to the patient in question. Any failure to do so will be handled as per the Academic Misconduct Policy.

The mini-CEXs and CBDs will be conducted by three independent assessors.

Figure 5: WBAs for the SC stream