The purpose of the multi-source feedback (MSF) is to obtain feedback from colleagues and patients. The MSF is a well-recognised, valid and reliable method of assessing interpersonal and professional behaviour, development and clinical skills.
The MSF is delivered by Client Focused Evaluations Program (CFEP) Surveys and comprises three components:
- The Doctor’s Interpersonal Skills Questionnaire (DISQ). The DISQ is a 40 paper-based survey to be completed by a random selection of your patients. Data is collected from patients following their consultations with you. The survey explores patient perceptions about your behaviours, such as listening skills, clarity of explanations, respect for the patient and involvement of the patient in decision-making, as well as the patient’s confidence in your ability.
- The Colleague Feedback Evaluation Tool (CFET). In the CFET, 15 colleagues nominated by you will be asked to complete an online survey. The colleague feedback evaluation focuses on your professionalism and workplace behaviours. Perceptions are collected about areas such as working relationships, competence and professional development.
- The self-assessment questionnaire. This questionnaire provides an insight as to how you view yourself and compares these results with the feedback provided.
Upon completion and submission of all three components, you will receive a report from CFEP Surveys. You will be required to complete a mandatory reflection activity comprising an interview with your ME and a written self-reflective exercise.
Important!
If you completed an MSF within one year prior to commencing PEP SP, you may not need to complete a new one provided your existing MSF survey is approved by your ME.
You will get access to the MSF when you commence work in your approved practice. We recommend you start the MSF process as soon as possible as it can take some time to complete and needs to be finalised prior to the end of your training program.