Disputes and complaints

Appeal of a decision


Last revised: 28 Aug 2025

Appeal of a decision

You can appeal the outcome of a reconsideration. Important points to note if you wish to apply for an appeal:

  • Appeals are managed under the Dispute, Reconsideration and Appeals Policy. Review the policy before applying to appeal the decision.

  • You have 20 business days after we notify you of the outcome of your reconsideration to make an appeal. 

  • If you’re appealing the outcome of a reconsideration, you’ll be required to pay a fee. You’ll need to pay this fee before the reconsideration decision can be appealed.

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