7. General practice systems and regulatory requirements

This competency is about understanding general practice systems, including appropriate use of administration and IT systems, the importance of effective record keeping, clinical handover and recall systems. It also requires an understanding of how primary care is organised in Australia, and the statutory and regulatory requirements and guidelines that are in place. Written communication skills can be assessed in this domain when referral letters and clinical notes are reviewed. Patient consent and maintaining confidentiality are also incorporated into this domain. 

Criteria  

1. Appropriately uses the computer/IT systems to improve patient care in the consultation 
2. Maintains comprehensive and accurate clinical notes 
3. Written communication is clear, unambiguous and appropriate to the task 
4. Demonstrates efficient use of recall systems to optimise health outcomes 
5. Accurately completes legal documentation appropriate to the situation 
6. Implements best-practice guidelines for infection control measures 
7. Patient confidentiality is managed appropriately 
8. Informed consent is explained and obtained

11. Uses specific Medicare and Pharmaceutical Benefits Scheme programs to improve health outcomes
12. Appraises the capacity of the primary healthcare model to comprehensively meet the needs of the community
13. Develops strategies to promote a culturally safe practice environment
14. Appropriately uses Medicare programs in the delivery of healthcare for Aboriginal and Torres Strait Islander patients

18. Sets up systems to optimise time management for the practice in a rural community with limited resources