Competencies arranged by Milestone

Fellowship


Progressive capability profile of the specialist general practitioner

Last revised: 11 Aug 2025

Competencies at fellowship level


 

Capability 

Theme 

Fellowship Level Competencies 

Communicate effectively with patients and families 

Patient-centred communication 

Communicate effectively, respectfully and empathically with patients, families and carers with proactive use of appropriate resources 

Communication where there are language barriers 

Communicate effectively, respectfully and empathically with patients where there are language barriers, with proactive use of appropriate resources 

Navigating challenging conversations 

Communicate effectively in a sensitive, compassionate manner in challenging conversations 

Shared decision making 

Facilitate shared decision-making to align patient values, goals and preferences to develop a personalised plan 

Therapeutic relationship 

Establish and maintain therapeutic relationships, using contextual awareness in encounters that are challenging including when there are different frames of reference 

Navigating transference and countertransference 

Utilise transference and countertransference to achieve therapeutic benefit while managing boundaries 

Practice culturally respectful, responsive and safe communication 

Communicating with Aboriginal and Torres Strait Islander Peoples 

Demonstrate cultural safety through self-reflection and integration of cultural perspectives, beliefs and the impact of historical events to enhance communication with Aboriginal and Torres Strait Islander Peoples 

Communicating with Culturally and Linguistically Diverse peoples 

Integrate cultural perspectives, beliefs and effects of events to provide culturally safe and effective communication 

Communicate relevant information efficiently to others involved in a patients care 

Team communication and handover 

Effectively and efficiently communicate with the care team in a manner that allows all to understand their roles in assisting the patient 

Communication with others in the practice 

Effectively and constructively communicate with others in the practice to support optimal performance of each person and the practice 

 

Capability 

Theme 

Fellowship Level Competencies 

Provide person-centred and comprehensive care, using a biopsychosocial approach   

Person-centred approach 

 

Accommodate patients’ experiences and perspectives and integrate these into the ongoing provision of whole person care 

Comprehensive care with continuity 

Provide comprehensive care with appropriate continuity 

Strengths based approaches with Aboriginal and Torres Strait Islander Peoples 

Uphold the principle of self-determination by empowering Aboriginal and Torres Strait Peoples to have a voice in their healthcare decisions, fostering culturally safe, person-centred approaches that promote autonomy and equitable health outcomes 

Trauma-informed 

Integrate trauma-informed care principles and adapt approaches through reflective practice, ensuring interventions promote healing, resilience, and trust in the therapeutic relationship 

Conduct consultations to effectively facilitate care  

Consultation management 

Utilises structured consultations with effective agenda prioritisation and time management, encompassing a holistic approach 

Apply expert medical knowledge and skills in assessing and diagnosing conditions 

Clinical information gathering 

While considering the patient and context obtain relevant history, examination and investigations to inform care 

Diagnostic reasoning 

Interpret, synthesise and prioritise clinical data in clinical reasoning, and reappraisal over time to integrate new information and modify diagnostic reasoning 

Manage the full range of presentations including providing first contact access 

Urgent, emergent, time sensitive care 

Manage urgent, emergent, and complex acute situations in line with contemporary practice in the general practice environment 

Management planning 

Develop holistic, rational, patient-centred management plans that are evidence-informed, implementable and revised as needed 

Prescribing 

Undertake rational, safe prescribing, deprescribing, and medication monitoring 

Procedures 

Maintain currency in safely undertaking procedures relevant to the context of practice 

Manage uncertainty and assess undifferentiated presentations   

Management of uncertainty 

Manage uncertainty, complexity and ongoing undifferentiated presentations 

Assessment and management of undifferentiated presentations 

Assess and manage the full range of presentations including safety-netting and empowering patient self-efficacy 

Promote health and deliver preventive care 

Promoting health and wellbeing 

Provide evidence-informed personalised preventive care and support relevant to the patient’s context, including access to screening and systems for recall 

Health education and health literacy 

Use a range of strategies and resources to provide appropriately detailed health education relevant to the patient context 

Aboriginal and Torres Strait Islander Peoples 

Incorporates strengths-based approaches into health promotion activities by recognising and building on the cultural, social, and community strengths of Aboriginal and Torres Strait Islander Peoples 

Public health 

Identify and manage emerging public health risks in the local community 

 

Capability 

Theme 

Fellowship Level Competencies 

Advocate for access to care 

Advocate for individual patients 

Use innovative approaches to overcome obstacles to care for individuals 

Addressing health inequality and inequity 

Identify strategies to improve health equality and equity in the local community 

Aboriginal and Torres Strait Islander Health 

Identify opportunities for engaging with Aboriginal and Torres Strait Islander health organisations and health leaders that are progressing health equity and support their efforts to inform policy development and health system reform 

Systemic causes of inequity, including discrimination and racism 

Advocate for systemic changes to optimise health outcomes 

Coordinate care and lead healthcare teams 

Working within a multi-disciplinary team 

Lead collaborative healthcare teams providing continuity, and efficient, effective care respectful of patient preferences 

Aboriginal and Torres Strait Islander Health 

Provide opportunities to elevate Aboriginal and Torres Strait Islander health expertise to strengthen culturally informed and responsive care that improves health outcomes 

Responsibly steward healthcare system utilisation 

Rational use of Australian healthcare system 

Utilise health system resources responsibly, effectively and efficiently 

Promote practice quality, safety and viability 

 

Technology 

Use developing technology and eHealth systems in practice to optimise patient care 

Practice systems 

Contribute to identifying and implementing improvements in practice systems 

Near misses and adverse events (including critical incidents) 

Participate in or lead review of near misses and adverse events (including critical incidents) and support quality clinical governance in own practice 

Quality improvement initiatives 

Identify and lead quality improvement initiatives 

General practice as a business 

Understand the basis of the management of a general practice as an ethical, legal and viable business 

Safe workplaces 

Actively promote a work environment that is physically, mentally and culturally safe and supportive, which facilitates clinical safety 

 

Capability 

Theme 

Fellowship Level Competencies 

Behave in a professional and ethical way 

Professional behaviour 

Be an exemplar of professional behaviour and consistently follow professional codes of conduct in practice and reflect on own adherence. Understand own role as part of a collective to follow expected professional standards 

 

Therapeutic boundaries 

Identify potential threats to therapeutic boundaries and take preventive measures to preserve therapeutic boundaries 

 

Ethical issues 

Understand and navigate complexities in ethical practice to achieve a high level of ethical practice 

Practice self-care 

Self-care 

Develop and implement plans to enhance personal wellbeing to allow for optimal professional performance and support colleagues in practicing self-care 

Engage in reflective practice and ongoing learning   

 

Feedback and learning 

Foster environments that encourage feedback and participate in professional development relevant to current and future practice 

Reflective practice 

Proactively engage in reflective practice and utilise it to continually improve 

Understand own professional competency 

 

 

 

Self-evaluation to enhance care provision 

Have strategies to identify quality practice in unfamiliar environments and be able to judge one's own provision of care in any setting 

Cultural competency 

Undertake regular critical reflection on own practice and utilise insights to continually improve cultural safety of patient care 

Meet legal and duty of care responsibilities 

Legal obligations 

Manage complex legal issues in practice 

Medical records and reports 

Synthesise clinical information for accurate medicolegal reports which may include providing a professional opinion 

 

Capability 

Theme 

Fellowship Level Competencies 

Integrate best available scientific evidence into practice 

Critical appraisal and integration of evidence 

Integrate relevant clinical guidelines, research evidence and practice data into clinical practice 

Support learning and improvement through education, mentoring, and engagement with research 

Educator and mentor 

Provide education, teaching and mentoring to colleagues, students, and others in the practice 

Research literacy 

Identify researchable questions and topics that warrant further research. Demonstrate an understanding of how common research and evaluation methods relevant to the general practice context 

Research engagement 

Participate in appropriate research as opportunities arise. Identify gaps in the research literature in areas of interest, and the importance of research evidence in advocacy for patients and general practice 

Aboriginal and Torres Strait Islander Health Research 

Engage in culturally safe research as opportunities arise by partnering with Aboriginal and Torres Strait Islander Peoples, upholding data sovereignty, and applying strengths-based approaches. Ensure reciprocity in research by valuing community priorities, sharing findings meaningfully, and fostering sustainable benefits 

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