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Activity description

142507 - Managing Uncertainty

National Medical Services Pty Ltd

Addressing uncertainty and unpredictability and equipping doctors with the skills and strategies to manage these topics.

Relevance to General Practice

Uncertainty and unpredictability are core elements in the complex system of healthcare provision, presenting challenges for health professionals, patients and managers. Skills to deal with uncertainty are particularly important in general practice as undifferentiated and unorganised problems are a common challenge for general practitioners.

Learning outcomes

  1. Develop an understanding of uncertainty specifically raising awareness of the types of diagnostic uncertainty
  2. Utilise resilience based strategies to manage uncertainty by exploring tools and techniques in consulting setting
  3. Adopting communication methods that facilitates shared decision making with the patient
  4. Identify types of thinking to aid decision making

Domains of General Practice

D1. Communication skills and the patient-doctor relationship
  • Effective communication is used in challenging situations

D2. Applied professional knowledge and skills
  • A significantly ill patient is identified and managed appropriately

D3. Population health and the context of general practice
D4. Professional and ethical role
  • Duty of care is maintained

D5. Organisational and legal dimensions

Curriculum Contextual Units

  • Adult health
  • Care of older people
  • Children and young people health
  • Residential care

Session summary


Saturday 1 Sep 2018 12:00am - Tuesday 31 Dec 2019 12:00am

This activity is readily available at any time








By invitation only

Target Audience


For more information contact...

Bel Marwe
T: 0413535353