For many doctors who are sued or who receive a complaint against them, the event seems random. At the population level, however, there are patterns and it is feasible to predict which doctors are at high risk of incurring more complaints in the near future. Join Avant in this webinar which examines the latest research on predicting medico-legal risk
Relevance to General Practice
To many doctors who are sued or complained against, the event seems random. At the population level, however, there are patterns. Previous studies have compared doctors who experienced multiple malpractice claims, complaints, and disciplinary actions with doctors who experienced few or none, and identified differences in the sex, age and specialty profile of the two groups. Such research helps to explain medico-legal risk retrospectively, but does not provide practical guidance for identifying risks prospectively.
Learning outcomes
- Describe the distribution of formal patient complaints across Australia’s medical workforce
- Identify characteristics of doctors at high risk of incurring recurrent complaints
- Identify quality improvement interventions to help reduce adverse events and patient dissatisfaction in medical practice
Domains of General Practice
D1. Communication skills and the patient-doctor relationship
D2. Applied professional knowledge and skills
D3. Population health and the context of general practice
D4. Professional and ethical role
D5. Organisational and legal dimensions
Curriculum Contextual Units
- Adult health
- Care of older people
- Children and young people health
- Doctor's health
- Individuals with disabilities
- Men's health
- Pregnancy care
- Refugee and asylum seeker health
- Residential care
- Sex, sexuality, gender diversity and health
- Women's health
- Integrative medicine