Telehealth

Telehealth

Telehealth

As the healthcare sector deals with the unprecedented COVID-19 pandemic, general practices have rapidly changed and adapted to a new model of care delivery and access to ensure the continuing safety of their practice teams, patients and the broader community. The below suite of resources provide information and support to GPs providing care via telehealth.

Items for COVID-19 telehealth and phone services

An overview of new MBS items for telehealth/phone services introduced in response to the COVID-19 pandemic

Guide to providing telephone and video consultations in general practice

This guide will help specialist general practitioners (GPs) and broader practice teams provide safe and effective telephone and video consultations during these unprecedented times

Telephone and video consultations in general practice: Flowcharts

These flowcharts provide practical steps to take in setting up your practice for telephone and video consultations

Telehealth consultations using an interpreter

This document provides guidance and support for general practitioners (GPs) providing telehealth consultations with patients who require an interpreter

Telehealth and supervision: A guide for GPs in training and their supervisors

This guide provides guidance on supervision of GPs in training when using telehealth

Having a phone or video consultation with your regular GP: Information and support for patients

This document provides information and support for patients who need to see their GP, and the safest, most appropriate way to do this is by a phone or video consultation.

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