General practice management of type 2 diabetes

1. Introduction
     A patient-centred approach
☰ Table of contents

Throughout these guidelines we refer to patient-centred care.

The concept of patient-centred care incorporates the patient’s experience of care and patients as partners in their healthcare.2 In practice, this means providing care that is ‘respectful of and responsive to individual patient preferences, needs and values, and ensures that patient values guide all clinical decisions’3 and supports self management.

Understanding a patient’s diabetes-related (and comorbidity) experiences can improve practitioner–patient communication and help the GP understand their patient’s priorities for education, resources and management. This is essential for building and adapting diabetes management plans to be consistent with an individual patient’s needs.

Diabetes Australian and RACGP logo's

  1. Johnson B, Abraham M, Conway J, et al. Partnering with patients and families to design a patient- and family-centered health care system: Recommendations and promising practices. Bethesda, MD: Institute for Patient- and Family-Centered Care, 2008.
  2. Committee on Quality of Health Care in America: Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century. Washington, DC: The National Academies Press, 2001.