There are various ways in which GPs might integrate e-mental health into their day-to-day practice. You can choose to use these services in a way that suits your skills, interests and working environment.32
A group of Australian researchers has proposed a framework for using e-mental health services in the primary care setting.17 Five models are outlined in Table 1, each requiring a different level of engagement and knowledge on the part of the GP.
The first three approaches involve recommending e-mental health to patients. This may simply involve providing information about e-mental health resources (the ‘promotion’ model), or suggesting a particular intervention and providing some level of support to the patient while they are receiving the intervention (the ‘case management’ and ‘coaching’ models).
GPs who are already delivering focused psychological strategies or other brief psychological interventions might use either the ‘symptom-focused’ or ‘comprehensive therapy’ model. These models are informed by an integrative approach in which the practice of therapy is informed by a range of different theories and techniques.44 Under these models, GPs would use e-mental health tools and resources to supplement their delivery of face-to-face therapy.
A framework for the use of e-mental health in the primary care setting17