July 2010


Business plans

Tips from the toolkit 6

Volume 39, No.7, July 2010 Pages 522-523

Neville Steer

General practice is a business. Most practices can stay afloat by having appointments, billing patients, managing the administration processes and working long hours. What distinguishes the high performance organisation from the average organisation is a business plan. This article examines how to create a simple business plan that can be applied to the general practice setting and is drawn from material contained in The Royal Australian College of General Practitioners’ ‘General practice management toolkit’.

General practitioners are familiar with clinical planning. For example, the formal plans that GPs are required to make for the care of patients with chronic diseases or mental health issues. Done well, planning can work.

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