Deliver culturally safe care |
Identify own cultural bias and cultural lens |
Explain how own cultural lens may impact consultations |
Work effectively with Aboriginal and Torres Strait Islander health practitioners/workers and liaison officers, and with Aboriginal and Torres Strait Islander peoples |
Integrate cultural perspectives, beliefs and impacts of historical events into provision of culturally safe care to Aboriginal and Torres Strait Islander peoples |
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Respectfully identify Aboriginal and Torres Strait Islander peoples and barriers to self-identification |
Demonstrate a culturally safe approach to consultations with Aboriginal and Torres Strait Islander peoples |
Consider cultural beliefs, practices and preferences when referring individuals to other healthcare providers |
Integrate cultural perspectives and beliefs into provision of culturally safe care in all cross-cultural consultations |
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Demonstrate cultural awareness in consultations with Aboriginal and Torres Strait Islander peoples |
Demonstrate a culturally safe approach to all cross-cultural consultations |
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Provide opportunities for Aboriginal and Torres Strait Islander health practitioners/workers and liaison officers to join the healthcare team |
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Use cultural awareness and respectful interest in all cross-cultural consultations |
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Provide person-centred and comprehensive care, using a biopsychosocial approach |
Demonstrate holistic person-centred care, applying a biopsychosocial approach |
Identify and address a patient’s agenda and priorities |
Identify and address barriers to effective therapeutic relationships |
Acknowledge patients’ experiences and perspectives and integrate these into management plans |
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Identify individuals who may require gender-concordant care |
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Identify psychological, social and cultural factors that may impact presentation and management of acute and chronic health conditions |
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Manage consultations and communicate effectively with patients, families and carers |
Communicate effectively with patients, families and carers to take a history and explain common diagnoses and management |
Establish a therapeutic relationship in routine encounters using effective communication |
Structure consultations to optimise engagement, efficiency and time management |
Establish a therapeutic relationship and use situational awareness in patient encounters that are challenging |
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Identify and address barriers to communication |
Match modality of communication to patient needs, health literacy and context |
Negotiate the agenda for the consultation, clarify expectations and verify understanding |
Proactively use resources to minimise communication barriers |
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Demonstrate empathy and compassion and use language and nonverbal behaviour to establish rapport |
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Communicate effectively with and incorporate views of family, carers and substitute decision-makers appropriately to improve care |
Effectively prioritise and set reasonable expectations for the consultation. |
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Use shared decision-making to align patient, family and carer values, goals and preferences to develop a personalised plan |
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Explain relevant evidence to patients to support informed decisions |
Collaborate and coordinate care (within healthcare teams and with other professional stakeholders) |
Work respectfully and communicate effectively with colleagues in healthcare teams |
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Document organised diagnostic and therapeutic reasoning in clinical notes to facilitate quality continuity of care |
Provide continuity and effectively collaborate with healthcare teams to lead and coordinate recommendations |
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Identify barriers to healthcare and advocate to optimise access |
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Advocate for patients to access the care needed to optimise health outcomes |
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Provide timely and appropriate referrals |
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Use eHealth systems, such as clinical software, telehealth or other digital health technologies, appropriately to optimise patient care |
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Identify and manage uncertainty and acute and undifferentiated presentations (across the lifespan and appropriate to context) |
Undertake assessments to identify red flags and acute common conditions |
Identify red flags and undertake safe initial management of serious health conditions. Request assistance with appropriate urgency |
Demonstrate a structured and rational approach to assessment to identify and initiate management of common urgent and emergent conditions |
Manage urgent and emergent situations and coordinate appropriate diagnostic strategies |
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Formulate safe and evidence-based management plans, seeking timely help from colleagues |
Articulate and prioritise clinical questions and elicit patient preferences to guide evidence-based care |
Demonstrate high-level clinical problem-solving, with ability to prioritise clinical issues and identify appropriate diagnostic strategies |
Reappraise diagnoses over time to minimise clinical reasoning errors |
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Obtain informed consent for common procedures and investigations |
Communicate effectively with patients and carers in emergency situations, including provision of adequate information to enable informed consent |
Safely undertake procedures appropriate to context and skill levels |
Appropriately manage patients with complex acute conditions |
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Safely undertake procedures under appropriate supervision |
Identify situations where capacity to consent may be impaired and gain consent through appropriate process |
Interpret and synthesise complex clinical assessment and diagnostic information to reach high probability diagnoses |
Manage uncertainty and ongoing undifferentiated conditions |
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Demonstrate safe prescribing for common presentations |
Prioritise patient comfort, alleviating pain and distress |
Organise appropriate follow-up |
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Outline the clinical presentations that indicate a need for acute resuscitation |
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Identify clinical deterioration and escalate care appropriately |
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Demonstrate contemporary practice of basic life support |
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Demonstrate principles of contemporary practice of advanced life support |
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Recognise common health issues that may impact public health |
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Manage uncertainty with appropriate safety-netting and use of time as a diagnostic aid |
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Appropriately notify and/or intervene regarding emerging public health risks |
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Manage individuals with chronic and complex conditions, providing continuity of care (across the lifespan and appropriate to context) |
Demonstrate knowledge of management and complications of high prevalence chronic conditions |
Undertake early detection of chronic disease to reduce impacts |
Provide holistic and rational chronic disease management |
Deliver appropriate surveillance of chronic conditions and impacts of comorbidities |
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Formulate basic management plans for common chronic conditions |
Access appropriate guidelines and assessment tools to develop and implement management plans |
Develop person-centred management plans with collaborative goals of care and self-management |
Adapt communication strategies and provide appropriate resources to optimise self-management |
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Identify factors that impact variability in progression and presentation of chronic conditions |
Prescribe safely, including management of polypharmacy |
Identify impacts on individuals and their carers and provide support and education to optimise wellbeing and promote self care |
Provide continuity and establish appropriate models and goals of care with patients and their families |
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Undertake rational, safe prescribing and medication monitoring |
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Promote health and deliver preventive care (across the lifespan and appropriate to context) |
Identify individuals with risk factors for common preventable conditions and opportunities to promote wellness |
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Provide evidence-based health promotion and access to screening, using recall systems |
Integrate understanding of stages of change and harm minimisation into patient care |
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Provide information to promote health, including lifestyle modification |
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Use a range of strategies and resources to provide health education about normal life stages |