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Clinical guidelines

Implementation guidelines for video consultations in general practice A telehealth initiative
3rd edition – April 2014

These guidelines are intended to assist general practitioners (GPs) and their staff in establishing video consulting within their practice by providing understandable and easy to interpret guidance on a range of implementation, technical and usage issues.

The guidelines should be read in conjunction with the Standards for general practices offering video consultations: an addendum to the Standards for general practices (4th edition). The Royal Australian College of General Practitioners (RACGP) has developed these standards to help GPs interpret safety and quality issues in the context of a video consultation amongst the GP, the patient and the specialist at a distant location.

As new information becomes available and as technologies evolve, these guidelines will be updated.

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